Updated: 12.09.2024

Easy Shipping & Returns

We ship to the countries listed below with UPS. We also ship to other countries upon request – please contact our friendly customer service team to request shipping beyond the countries in the table.

*Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

For courier delivery, orders are typically dispatched within 1-2 working days. Delivery times vary based on the destination, as shown above.

Shipping costs are calculated automatically at checkout based on the type of delivery, parcel dimensions, and weight. The shipping price will appear alongside the total for the items ordered.

If you would like your order to be delivered to a UPS pickup point, please provide the pickup point address in the note section during checkout (on the final order step).

If you encounter any issues with your delivery (e.g., damaged goods, lost package, wrong product), please describe the problem and email us at hello@ceramichouse.store

Delivery to non-EU countries

For shipments to countries outside the EU, the recipient may be responsible for paying customs fees. We recommend checking with your local customs office for more information. Please be aware that these fees are not part of our shipping charges.

Also, note that customs fees are applied to each package, not the entire order. While we aim to pack your items as efficiently as possible, larger orders may need to be divided into multiple packages due to weight limitations.